.Five9 (FIVN) has actually been actually awarded the 2024 Aragon Research Study Advancement Honor for AI Contact Centers and named a Leader in pair of Aragon Investigation Globe rumors: AI Agent Operating Systems in the ICC, 2025, and Intelligent Contact Center, 2025. The provider was identified as the best important vendor in the AI Broker Operating systems report.At the core of Five9’s advancement is their eyesight for The brand new CX, where AI Brokers as well as AI-empowered Human being Professionals collaborate to deliver hyper-personalized client adventures. The provider recently launched brand-new developments including Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The award was presented at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s ideal use of technology in market development and interruption.Five9 (FIVN) ha ricevuto il premio Aragon Research study Technology Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Leader in due rapporti di Aragon Research Planet: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand new CX, jumped Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Research study Innovation 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Analysis Globe: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 put les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Investigation Planet: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Contact Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream put The brand new CX, ou00f9 Brokers AI et Brokers Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et Los Angeles disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Innovation Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Investigation Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Sight fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was actually also called a Forerunner in The Aragon Analysis World for AI Agent Operating Systems in the ICC, 2025 and also Aragon Analysis Planet for Intelligent Call Center, 2025. SAN RAMON, Calif.– (BUSINESS CABLE)–.
Five9 (Nasdaq: FIVN), carrier of the Intelligent CX Platform, has actually been called a champion of the 2024 Aragon Investigation Advancement Honor for Artificial Intelligence Contact Centers. Additionally, Five9 has been called an Innovator in pair of Aragon Investigation World documents: artificial intelligence Broker Platforms in the ICC, 2025, and Intelligent Contact Facility, 2025. This awareness coming from Aragon Study underscores Five9’s posture as an innovator in AI-elevated CX.
The AI Agent Operating Systems in the ICC, 2025 report jobs Five9 as the best
calculated merchant ranked in
the document, identifying Five9 s strategic sight for AI-driven advancement in CX. At the center of this advancement is actually Five9’s goal for The brand new CX where AI Representatives and AI-empowered Human Brokers collaborate to supply hyper-personalized, effortless customer knowledge. Through encouraging organizations to deliver transformative consumer communications while minimizing expenses and boosting efficiency, Five9 is actually specifying brand-new standards for AI-powered answers in the connect with center field.
AI is foundational for making extraordinary client adventures, as well as our company are honored to become pinpointed by AragonResearch as cutting-edge for our attempts to drive the smart get in touch with center ahead, claimed Jonathan Rosenberg, Main Innovation Policeman as well as Chief of AI, Five9. Our emphasis has been, and also will certainly remain to be, helping organizations supply those experiences with easy-to-use devices and capacities. Along with each brand-new advancement, our team take a step forward for both Five9 and also for the business overall.
The Aragon Study Technology honor identifies carriers leveraging speculative use technology to certainly not just conform as markets modify, however to actively interfere with and inform exactly how their markets will definitely progress. Five9 was actually formally presented with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Study honors service.Five9’s devotion to advancement, specifically its eyesight for mixturing artificial intelligence Brokers and also AI-empowered Human Being Agents, is specifying a brand new specification for how services may deliver hyper-personalized as well as smooth client expertises, said Jim Lundy, Founder, Chief Executive Officer and Lead Expert, Aragon Research. This honor as well as document identity improves Five9’s dedication to delivering artificial intelligence developments for CX.
Previously this year, the business offered brand-new advancements, featuring Five9 GenAI Studio, Five9 GeniusAI, and Five9 Artificial Intelligence Brokers, that enhance the means companies approach CX, driving much better end results for both consumers and brokers. About Five9. The Five9 Intelligent CX System, powered by Five9 Wizard AI, provides a comprehensive rooms of remedies to power AI-elevated customer experiences that supply far better service results and Carry Delight to CX.
Our linked cloud-native offering makes it possible for hyper-personalized consumer experiences as well as more encouraged employees, making every customer communication much more connected, effortless, and individual. Depended on through 2,500 +consumers and also 1,400+ partners around the globe, Five9 unites the electrical power of AI, our system, and our folks to steer AI-elevated CX.To find out more, see www.five9.com. Involve along with us @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Investigation, Inc. and/or its Affiliates. All Civil liberties Scheduled.
The identity of an Aragon Investigation honor champion is actually certainly not a recommendation through Aragon Analysis of any kind of vendor, product, or even service. View resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What significant awards carried out Five9( FIVN) succeed in 2024 coming from Aragon Research? Five9 gained the 2024 Aragon Study Advancement Honor for AI Contact Centers and also was actually called an Innovator in two Aragon Investigation Globe files: AI Agent Operating Systems in the ICC, 2025, as well as Intelligent Connect With Facility, 2025.
What new AI products did Five9( FIVN) launch in 2024? Five9 introduced Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Representatives to enhance customer knowledge administration.Exactly how does Five9’s( FIVN )BRAND NEW CX vision influence customer support? Five9’s brand new CX sight incorporates AI Agents with AI-empowered Individual Representatives to deliver hyper-personalized, easy consumerexperiences while decreasing costs as well as strengthening performance.
What was Five9’s( FIVN) strategic role in the Aragon Analysis Planet 2025 report? Five9was placed as the most critical merchant in the AI Representative Operating Systems in the ICC, 2025 report, realizing their tactical eyesight for AI-driven advancement in CX. When carried out Five9( FIVN) obtain the AragonInvestigation Advancement
Award
?
Five9 was officially shown with the honor on December 10, 2024, at the Aragon Transform 2024 honors ceremony.